sixs Privacy Policy

Last updated: January 2025

This Privacy Policy ("Policy") applies to users of the sixs platform and covers all services provided through the https://sixsbet.cam website and associated mobile applications. By creating an account on, using, or accessing the sixs platform, you are considered to have accepted the terms of this Policy. Together with our Terms and Conditions, this Policy forms part of the agreement between you and sixs.

Data protection is an important responsibility for sixs. Your personal information will be used only for the purposes described in this Policy — it will not be sold to third parties.

1. Data Collection

1.1

Information you provide directly

When registering an account on sixs and during subsequent use, you submit the following information directly to us:

Full name, date of birth, and national ID or passport details
Valid email address and mobile number
Password (stored in encrypted form — not visible to any of our staff)
Transaction details: deposit and withdrawal information, payment methods (bKash, Nagad, Rocket, Upay, bank transfer)
Documents uploaded for identity verification
Messages you send through support chat or email

1.2

Automatically collected information

Certain information is collected automatically while you use the sixs platform. This is necessary for technical security and improving service quality:

Device information: device type, operating system, and browser version
IP address and connection time
Browsing activity through cookies and similar tracking technologies
Login and logout times and session data
Game play history and betting activity

2. Purpose of Data Use

2.1

Primary use

sixs uses your information for the following purposes:

To create and manage your account and to verify your identity
To process deposits and withdrawals and to maintain transaction records
To manage your betting and gaming activity
To identify technical issues and improve service quality
To prevent fraud, money laundering, and unlawful activity
To meet legal obligations

2.2

Communication and support

sixs uses your email address and mobile number to send transaction confirmation messages, security alerts, important account notifications, and customer support. Our support team is available in Bengali and English via 24/7 live chat and email.

If you do not wish to receive promotional communications, you can turn them off at any time from your account settings. However, transaction and security notifications cannot be turned off, as they are an essential part of the service.

2.3

Responsible gaming monitoring

sixs analyses patterns in your gaming behaviour to identify signs of problematic betting activity for any user. Under our Responsible Gaming Policy, this analysis allows us to take steps to protect users. This information is not used for any commercial purpose.

3. Data Sharing and Disclosure

3.1

Sharing data with third parties

sixs does not sell your personal information to third parties. However, certain information may be shared with specific parties in the following cases:

Payment processors: The minimum information needed to process transactions through bKash, Nagad, Rocket, Upay, and bank transfer is shared with the relevant payment provider.
Technology service providers: We work with trusted technology partners for server hosting, security analysis, and game software operation, all of whom are bound by confidentiality agreements.
Legal authorities: sixs may be required to disclose information to government authorities pursuant to a valid legal directive or court order.
Fraud prevention agencies: Limited information may be shared with industry-wide fraud prevention systems to identify suspicious activity.

3.2

Business transfers

In the event of a future change of ownership, merger, or transfer of business assets involving sixs, user data may form part of the transferred assets. Users will be notified in advance of any such change.

4. Cookies and Tracking Technologies

4.1

Use of cookies

The sixs website uses cookies — small text files stored in your browser. Cookies are used for the following:

Essential cookies: Maintaining login sessions, ensuring security, and keeping core services functional — these cannot be disabled.
Functional cookies: Remembering your preferences and saving language and other settings.
Analytics cookies: Monitoring site usage to improve service quality. This data is analysed in aggregate, not at an individual level.

You can control most cookies through your browser settings, but disabling essential cookies may cause some features of the sixs platform to stop working.

5. Data Security Measures

5.1

Technical security

sixs uses industry-standard security technologies to protect your data:

SSL (Secure Socket Layer) encryption on all data transfers
Passwords stored as encrypted hashes
Server protection through firewalls and intrusion detection systems
Automatic alerts for suspicious access attempts on accounts
Additional encryption layers for payment information

5.2

Response to data breaches

If sixs detects a data security breach that may put your information at risk, we will notify you as quickly as possible. The notification will clearly state the nature of the breach, what information was affected, and what steps you should take.

Please note that no method of data transfer over the internet or electronic storage is 100% secure. sixs takes the highest precautions, but a complete guarantee of security cannot be given.

6. Data Retention Period

6.1

Retention policy

sixs retains your information for as long as your account is active or as necessary to provide the service. After account closure, information may be retained for the following reasons:

To meet legal or regulatory requirements
To resolve disputes and handle legal claims
To assist with future fraud prevention investigations
As an audit record of financial transactions

Once no longer needed, sixs securely deletes or anonymises the information.

7. Your Rights

7.1

User rights

As a user of the sixs platform, you have the following rights regarding your own information:

Access: You may request to know what information sixs holds about you.
Right to correction: You may request that incorrect or incomplete information be corrected.
Request for deletion: In certain circumstances you may request that your information be deleted, however sixs may be unable to do so where legal obligations apply.
Restricting processing: In some cases you may request that the use of your information be limited.
Filing a complaint: If you are not satisfied with how your information is used, you may contact us.

To exercise these rights, please contact us through the sixs support channels. We will respond within a reasonable time after receiving your request.

7.2

Information of minors

All services on sixs are for users aged 21 and above only. We do not knowingly collect any information from minors. If it becomes known that a minor has created an account, that account and all associated information will be deleted immediately.

8. International Data Transfers

8.1

Data across borders

sixs uses global technology infrastructure, so in some cases your information may be processed or stored on servers located outside Bangladesh. All provisions of this Privacy Policy continue to apply in such cases, and no compromise is made on data protection standards.

sixs ensures that parties involved in international data transfers maintain adequate protection measures and are bound by contractual safeguards.

9. Policy Changes and Contact

9.1

Policy updates

sixs may update this Privacy Policy at any time. When changes are made, the updated date on this page will be revised, and for significant changes, account holders will be informed by email or in-app notification.

If you continue to use the sixs platform after any changes, you will be considered to have accepted the updated Policy. We therefore ask that you read any change notifications carefully. To learn more about the terms of all services, you can read detailed information about sixs.

9.2

Contact us

If you have any questions, comments, or requests to exercise your rights regarding this Privacy Policy, please contact us through the following:

Live chat: Speak directly with our support team 24/7
Email: [email protected]

Our support team can answer your questions in both Bengali and English. We will respond to privacy-related requests within a reasonable time of receipt.