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sixs Responsible Gaming

Betting and casino games are a form of entertainment — but keeping it healthy and controlled is what matters most. sixs believes every player has the right to set their own limits and should have access to support when needed.

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Strictly prohibited for those under 21

To register at sixs and take part in any betting or casino activity, you must be at least 21 years old. Opening or using an account by anyone under age is a direct violation of this platform's rules. This restriction applies strictly in accordance with our Terms and Conditions.

Why Responsible Gaming Matters

When betting and online gaming go beyond entertainment and become a habit, they can have a serious impact on personal, family, and financial life. sixs wants every member to play consciously and for enjoyment — never out of pressure or compulsion.

A healthy gaming habit means deciding in advance how much time and money you will spend, and staying within those limits. Whenever it feels like gaming is getting out of control, it is important to take notice.

Under sixs's Privacy Policy, your account information and gaming history are kept secure. At the same time, we monitor unusual or risky gaming patterns and reach out to members when needed.

Remember — betting is never a guaranteed source of income. Never bet an amount whose loss would cause problems in your daily life. sixs asks every member: play for fun, not to get by.

21+
No account is activated without age verification

Tools to Keep Yourself in Control

sixs gives you several tools to stay in control of your gaming. Use them and set your own limits.

Deposit Limit

Set a maximum on how much you deposit per day, week, or month. Once set, it takes effect immediately.

Financial Control

Session Time Limit

Decide in advance how long you will play in one session. A warning will be shown automatically when the time is up.

Time Management

Temporary Break (Cool-Off)

If you want to take a break for a few days, temporarily suspend your account for anywhere from 24 hours to 30 days.

Temporary Break

Self-Exclusion

If you want to stay away from gaming for an extended period, choose self-exclusion. Your account cannot be reopened while it is active.

Permanent Protection

Activity History

View your full betting and deposit history at any time. Analyse your spending patterns and make informed decisions.

Transparency

Contact the Support Team

For any concern or question, speak with our support team 24/7 via live chat or email — in Bengali.

Instant Support

To use these tools, let our support team know via live chat. Detailed FAQs about these features are available on our FAQ page.

Warning Signs of Problem Gaming

If any of the following apply to you or someone you know, it is time to seek help.

  • You find yourself betting more and more to try to win back money you have lost.
  • You are spending more than your set gaming budget and having to borrow money from family or friends.
  • You have tried to cut down or stop gaming but cannot.
  • You are prioritising betting over work, family, or social responsibilities.
  • You are hiding your gaming from family or people close to you.
  • You feel restless, irritable, or anxious when you are not gaming.
  • You are using money meant for everyday essentials (food, rent, medical expenses) to place bets.

Check Yourself

Is betting entertainment for you, or is it becoming a necessity? Ask yourself honestly.

If even one of the signs above is true for you, contact us via live chat today or seek help from a professional counsellor.

Where to Get Help

Acknowledging the problem is the first step. Do not face it alone — reach out for support, whether from family, friends, or a specialist.

sixs Live Chat

Reach our support team directly. Support is available 24/7 in Bengali and English. Request self-exclusion or limit settings right through live chat.

Email Support

You can also contact us by email as an alternative to live chat. Our support team will respond as quickly as possible and take the necessary steps.

Family and Loved Ones

Talk to a trusted family member or friend. Opening up about your situation eases the mental burden and makes it easier to find a way forward.

Professional Counsellor

Seek help from a mental health specialist or addiction counsellor. This type of service is available at many hospitals in Bangladesh — contact a doctor or health centre.

sixs's Commitment

We are not just a betting platform — we are committed to creating a responsible entertainment environment. sixs follows the steps below to protect every one of its members:

  • Age verification is in place to ensure no one under 21 can open an account.
  • Deposit limits, cool-off periods, and self-exclusion are provided at a member's request.
  • If unusual or risky betting behaviour is detected, we proactively reach out to the member.
  • Responsible gaming messages are included in all advertising and promotions.
  • A 24/7 support team in Bengali and English, trained in responsible gaming.
  • Age limits and safe gaming information are clearly stated on every gaming page.

Responsible Gaming FAQ

Let our support team know via live chat that you want to set a deposit limit. They will help you complete the process. Limits can be set on a daily, weekly, or monthly basis.

Self-exclusion means choosing to close your account completely for a set period. This period can range from a minimum of 6 months to permanent. It is not possible to reactivate your account while an exclusion is active.

Start by talking to them with empathy and listen without judgement. Encourage them to seek professional support. If needed, contact us via live chat — we can understand the situation and advise on the next steps.

A cool-off period is a temporary break — from 24 hours up to 30 days. Once it ends, the account becomes active again as normal. Self-exclusion is long-term and strict — it can last a minimum of 6 months or permanently, and cannot be reversed before the set period ends.

No. Betting and casino games are purely for entertainment. Winning or losing are both possible and there are no guarantees. Using betting as a regular source of income can be harmful both financially and mentally.

Yes. Even while self-exclusion or a cool-off is active, any remaining funds in your account are kept safe. Contact us via live chat for help with withdrawals.