sixs FAQ — Deposits, Account, Security and Live Dealer
From deposit methods and account setup to safe play advice and live dealer game rules — find detailed answers to the most frequently asked questions from Bangladeshi players here. If you cannot find an answer, our support team is always available.
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Contents — Quick Navigation
How to Deposit Money
The most frequently asked questions from players about how to deposit at sixs, minimum amounts and troubleshooting. For more details, you can visit the sixs bet introduction page.
After logging in to sixs, go to the deposit option and select Nagad. Enter your Nagad number and amount to start the payment — confirm with an OTP via the Nagad app or by dialling *167#. The minimum deposit is ৳300. If successful, your balance will be updated within a few minutes.
Yes, bKash is one of sixs's main payment methods. On the deposit page, select bKash and send money or make a payment to the specified number. Keep your transaction ID, as you will need it if any issue arises. The minimum amount is ৳300.
sixs currently accepts deposits via bKash, Nagad, Rocket, Upay and bank transfer. For bank transfers, you can use major banks such as Dutch-Bangla Bank, BRAC Bank or Islami Bank. The minimum deposit amount is ৳300 for each method.
Once a payment is successful, the balance usually updates within a few minutes. If it does not, contact sixs live chat support with your transaction ID and a screenshot. Bank transfers may take a little longer — keep your payment proof ready.
sixs does not charge any processing fee on deposits. However, your mobile banking service (such as bKash or Nagad) may apply its own charges. Please check the terms of the relevant service for details.
Yes, sixs offers a 100% bonus on your first deposit, up to ৳8,000. That means if you deposit ৳1,000 you receive ৳1,000 as a bonus, giving you a total balance of ৳2,000. To withdraw bonus funds, you must wager the bonus amount 10 times (for example, ৳10,000 for a ৳1,000 bonus).
Account Questions
From opening a new account to login issues — check these questions before heading to the sixs Login page.
Common reasons for login failure: wrong password, Caps Lock on, or outdated browser cache. Enter your username and password carefully. If the problem persists, use the "Forgot password?" option or get help via live chat. Try turning off any VPN or proxy.
Registration generally requires your name, mobile number, email (optional), date of birth and a strong password. The account is activated by verifying an OTP sent to your mobile number. Note that you must be at least 21 years old to open an account at sixs.
No, sixs rules allow each person to hold only one account. Opening multiple accounts using the same device, mobile number or payment method is prohibited. This is done to prevent bonus abuse and to ensure a fair environment for all players. Full details are on the terms and conditions page.
On the login page, click the "Forgot password?" link. Enter your registered mobile number or email and an OTP will be sent to you. Use the OTP to set a new password. Do not share your OTP with anyone — no sixs staff member will ever ask for your OTP.
If your account is temporarily closed, contact sixs directly via live chat or email. Respond promptly to any request for identity verification or document submission. Follow the responsible gaming guidelines and you can also use the self-exclusion option on your account.
Security and Privacy
Knowing the answers to the questions below is important for keeping your account and money safe. For more information, see the privacy policy page.
Never share your OTP or bKash / Nagad PIN with anyone — even if they claim to be a sixs staff member. The genuine sixs support team never calls to ask for OTPs, PINs or passwords. If you receive such a call, disconnect immediately and report it via live chat.
sixs uses SSL encryption technology to protect all data. Your personal information and payment data are transmitted through encrypted channels. Information is not sold or misused by third parties. Read the privacy policy for full details.
Before every visit, check the correct domain in your browser's address bar and look for the green padlock (SSL) icon. Be cautious of fake sites with spellings that closely resemble the sixs name. Instead of logging in through unfamiliar links or social media ads, type the domain directly into your browser.
Choose a password of at least 8 characters that includes uppercase letters, lowercase letters, numbers and special characters (such as @, #, !). Do not use your date of birth or phone number as a password. Do not reuse a password from another site at sixs. Change your password regularly.
No, never. During the payment process, you only log in to the Nagad app yourself and approve the payment. sixs and its support team will never ask for your Nagad PIN, bKash PIN or any other financial details. Sharing your PIN with others risks having your account hacked.
Live Dealer Games
The most frequently asked questions about playing Baccarat, roulette and Teen Patti with a real dealer. Visit the sixs Casino page to see the full list of live games.
In live dealer games, a real dealer at a studio or casino manages cards or a roulette wheel via video streaming. You watch everything on screen and place your bets. sixs offers live tables from several well-known studios including Evolution, Pragmatic Play Live and Ezugi.
Yes, both Teen Patti and Andar Bahar are available at sixs. In Teen Patti, you use three cards to make the best combination; in Andar Bahar, you bet on whether a card matching the middle card will appear on the left (Andar) or right (Bahar) side — a simple and fast-paced game.
In roulette, a ball is released onto a spinning wheel and the number or colour where the ball lands wins. You can bet on a specific number, red/black, odd/even or a group of numbers. Winning on a single number generally pays out the most.
Bet limits at sixs live tables vary by table and game. Some tables allow you to start with small bets, while high-roller tables have higher limits. The limits for a specific table are shown on screen before you open the game in the lobby.
In Baccarat, you bet on Player, Banker or Tie. The dealer deals cards to both sides and the one whose points are closest to 9 wins. 10s, Jacks, Queens and Kings have a value of zero. Experienced players advise against betting on Tie because its house edge is higher.
Yes, sixs live games run well on mobile browsers and the app. Use a stable 4G or Wi-Fi connection for the best experience. The sixs app is available on both Android and iOS, and all live tables are accessible there too.
Still have questions?
If you did not find an answer above, the sixs support team is available seven days a week, 24 hours a day in both Bangla and English. Live chat is the fastest way to get a response — open the chat widget from any page on the site. You can also contact us by email and a reply will be sent as soon as possible.
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